Privacy Policy

Wild Glamp respects your privacy. This policy outlines how we handle your personal data when you visit wildglamp.com or use our services.

Information We Collect

We gather various types of information to provide and improve our glamping experiences.

Information You Provide Directly:
Contact details: Name, email address, phone number, physical address (for booking confirmations, inquiries).
Booking specifics: Reservation dates, number of guests, special requests.
Payment information: Credit card details (processed securely via third-party processors; we do not store full card numbers).
Communication: Content of messages, emails, or feedback you send us.
Information Collected Automatically:
Usage data: Pages visited, time spent, actions taken on our site.
Technical data: IP address, browser type, operating system, device identifiers.
Location data: General location derived from IP address.

Our website uses cookies and similar tools to enhance your experience.

What are cookies? Small data files stored on your device by your browser.
How we use them:
Essential cookies: For core website functionality (e.g., remembering your booking selection).
Analytical cookies: To understand site usage and improve performance (e.g., Google Analytics).
Marketing cookies: To deliver relevant advertisements and track campaign effectiveness.
Managing cookies: You can typically manage cookie preferences through your browser settings. Blocking some cookies may affect site functionality.

We use your data for specific purposes related to our service.

Service Delivery:
Processing and confirming your glamping reservations.
Managing your account and inquiries.
Providing customer support.
Website Improvement:
Analyzing website usage to optimize user experience and site performance.
Troubleshooting technical issues.
Communication:
Sending booking confirmations, updates, and important service announcements.
Responding to your questions and feedback.
Sending promotional offers and newsletters (with your consent, and an easy opt-out).
Legal & Security:
Complying with legal obligations.
Detecting and preventing fraud or security breaches.
Enforcing our terms and conditions.

We share your data only when necessary and with trusted parties.

You have rights regarding your personal data.

Access: Request a copy of the personal data we hold about you.
Correction: Ask us to correct inaccurate or incomplete information.
Deletion: Request the erasure of your personal data, subject to certain exceptions.
Opt-Out: Unsubscribe from marketing communications at any time.
Data Portability: Request your data in a structured, commonly used format.
Complaint: Lodge a complaint with a data protection authority.

To exercise these rights, please contact us at [email protected].

We prioritize the security of your information.

We implement reasonable technical and organizational measures to protect your data.
This includes encryption, access controls, and secure data storage practices.
No method of transmission over the internet or electronic storage is 100% secure.

Our website may contain links to external sites.

We are not responsible for the privacy practices or content of these third-party websites.
We encourage you to review their privacy policies.

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal data from children.
If we learn we have collected data from a child, we will take steps to delete it.

We may update this Privacy Policy periodically.

For any privacy-related questions or concerns:

Last Updated: October 26, 2023